Comcast Xfinity Outage in Mobile, Alabama (2024)

The latest reports from users having issues in Mobile come from postal codes 36605.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Mobile, Alabama

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Mobile and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at Comcast Xfinity

Comcast Xfinity is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Mobile, Alabama

The most recent Comcast Xfinity outage reports came from the following cities:Mobile.

City	Problem Type	Report Time
Mobile	Internet	28 days ago
Mobile	TV	one month ago
Mobile	TV	2 months ago
Mobile	Internet	3 months ago
Mobile	Internet	3 months ago
Mobile	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Comcast Xfinity Issues Reports Near Mobile, Alabama

Latest outage, problems and issue reports in Mobile and nearby locations:

• We coming... (@RaspDavid) reported 4 minutes agofromMobile, Alabama

  @Xfinity My God, your customer service is atrocious! Live text chatting with someone in Asia. I went from purchasing the NBA League Pass package to canceling the order in one awful chat session. The next step will be looking for another provider for basic TV programming. 1/2

• C A R M E N 👑 (@HypeRican) reported 4 minutes agofromMobile, Alabama

  How tf do I have WiFi and can’t use it. This **** is supposed to have mad speed and doesn’t even connect @xfinity

• Matthew Miller (@matthewhmiller) reported 5 minutes agofromMobile, Alabama

  @XfinitySupport my TV and internet service is out. Why do I keep having problems with your service. I want to back to @ATT. They might be slower but at least they work unlike @comcast. Seems like a duck farts in a pond and your service goes out in Mobile, AL.

• 👑Fangzz™️ (@FangzzGG) reported 7 minutes agofromMobile, Alabama

  @Jackyll_ @RESPAWNProducts Tell me more!? I am an Xfinity customer 👀

• John Topper (@JohnTop79466560) reported 9 minutes agofromMobile, Alabama

  @Strandjunker @imaru124 B/C THEY ARE CORPORATELY OWNED. POTUS wants to make corporations pay their fair share. So therefore, he's the enemy and they will do everything they can to defeat him or disgrace him. Posted beforeABC, DisneyCBS, ViacomCNN, Warner Brothers DiscoveryFIX, MURDOCH'SNBC. COMCAST

• Krista Harrell (@KristaHarrell96) reported 10 minutes agofromMobile, Alabama

  Anyone know the trick to getting an actual person at @Xfinity or @comcastcares to help with an issue that doesn’t fit within what the bot asks on any of the apps or messaging platforms? I need a way around the terrible customer service. Thanks! #xfinityissues #xfinity

• Krista Harrell (@KristaHarrell96) reported 11 minutes agofromMobile, Alabama

  @comcastcares I need immediate assistance. All I get when I call the # for help is a bot that doesn’t understand that I think my modem blew due to a lightning strike to my apt bldg. I need a person to call me to troubleshoot & see if/how I need to get a new modem. #comcastoutage

• Krista Harrell (@KristaHarrell96) reported 12 minutes agofromMobile, Alabama

  @Xfinity I need immediate assistance. All I get when I call the # for help is a bot that doesn’t understand that I think my modem blew due to a lightning strike to my apt bldg. I need a live person to call me to troubleshoot & see if/how I need to get a new modem. #comcastoutage

• Ron McBay (@rmac68) reported 15 minutes agofromMobile, Alabama

  @comcast @DeptofDefense I’ve raised the issue of the Joint Ethics Regulation with @comcast. Apparently, they’re okay with using service members to promote their commercial interests.

• Tpain’s Retired Neck Dance (@LatriceNicole__) reported 15 minutes agofromMobile, Alabama

  @Xfinity can y’all gon head and fix these outages from the hurricane , THE POWER BACK ON SO TAG YOU’RE IT 🙄

• R. C. (@roy_karrol) reported 19 minutes agofromMobile, Alabama

  @AnnTruwe @morningmika @comcast @Xfinity Truth! Hopefully @comcast @Xfinity gets their act together tomorrow and resolves this intermittent WiFi issue. I’ve got 3 college students and an 8th grader trying to do @zoom_us and/or online classes.

• Matthew Miller (@matthewhmiller) reported 24 minutes agofromMobile, Alabama

  @comcastcares need help with service in Mobile, AL. My home internet service has been going in and out for the last 3 to 4 weeks. Every couple of days we have an outage. TV service usually works. But internet goes out frequently. NOW this morning internet is out again. HELP

• yamborghinihigh☸️ (@theehonorable) reported 32 minutes agofromPrichard, Alabama

  Cause why tf am i otp with comcast customer service and im suppose to be getting otr at 5

• raygun is sus #BLM (@Zombie_Raygun) reported 34 minutes agofromMobile, Alabama

  @comcastcares I need y’all to do better. This is the second time in a month a truck drove by and snapped my internet line. And y’all want us to wait two days? I work from home. This is unacceptable. Hang it higher, or whatever you need to do. But I’m sick of being out of work.

• HAB (@BrannanWilliams) reported 40 minutes agofromMobile, Alabama

  **** Xfinity customer service. They are ****. All I want to do is cancel my damn cable

• Kalibabbyy🍑 (@kalibabby) reported 49 minutes agofromMobile, Alabama

  @Xfinity @AaronGantt6 Yal customer service is horrible in store online and on the phone

• Krista Harrell (@KristaHarrell96) reported 53 minutes agofromMobile, Alabama

  Anyone know the trick to getting an actual person at @Xfinity or @comcastcares to help with an issue that doesn’t fit within what the bot asks on any of the apps of messaging platforms? I need a way around the terrible customer service. Thanks! #xfinityissues #xfinity

• Alan Bozeman (@jabozeman) reported 55 minutes agofromMobile, Alabama

  @att where service is so bad that you lose service even if @att is not your service provider! Thx @Xfinity for fixing @ATT screwup. #attsucks

• Ron McBay (@rmac68) reported 57 minutes agofromMobile, Alabama

  @comcast So, while I salute the service of this selfless patriot, her depiction in your ad, in uniform, is prohibited by the Joint Ethics Regulation.

• Judy Callaway (@JHCallaway) reported 57 minutes agofromMobile, Alabama

  @Xfinity - how should a customer report a safety issue with your lines. Your access points don’t allow for anyone to speak to an agent. It’s not a weekend for hurricane sally victims.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Marcella (@m_ella35) reported 4 minutes ago

  @Xfinity a technician came out to fix an issue at a neighboring house and somehow disconnected my wifi and cable. Xfinity customer service (the worst)

• Scott Judy (@scottjudy) reported 4 minutes ago

  Open the Xfinity app and it should tell you that there is an issue with your TV service and ask you to do a system refresh. Do the system refresh and it fix the problem.

• Renee Evans (@politicallynuts) reported 7 minutes ago

  Dear @comcast ,How long will the internet be down in Lilburn, Georgia?

• James O'Meara Sr (@jamesomearasr) reported 10 minutes ago

  I still got it. Set up a new Xfinity gateway, new Firestick 4K, created a new network with a name to scare the hell out of the neighbors, and got my laptop and printer working off the network. Without having to look anything up for solving the few issues that came up. Bedtime!

• Jonathan Chapman-Moore FRSA (@jdm7dv) reported 12 minutes ago

  why is the internet slow on GitHub biden and comcast want more money?

• Nadira Persaud (@nadira777) reported 14 minutes ago

  @XfinitySupport Getting Error: TVAPP-00500 on my Xfinity stream app on my Roku and Samsung TV. The Xfinity app on my iPad is displaying the guide by channel name, not number and all messed up. This happens every year and takes Xfinity a week to fix. No devices currently working.

• 🌎 Gern Blanston 🌍 (@gernblan001) reported 14 minutes ago

  @NBCOlympics @WCHoregon22 @comcast I’m going to Greenland for three weeks. I would love to dvr the World Track Championships. Hey Comcast, can you fix your damn channel guide so I can do that? All listings after 7/18 show “repeat”.

• Matthew “Azure/Blue” Life (@CafedeJamaica) reported 14 minutes ago

  @Xfinity please explain how your service member shows up for someone else’s internet and cut my internet off

• Alex Pawlowski 🏳️‍🌈🏳️‍⚧️🌈✊ (@AlexSourGraps) reported 19 minutes ago

  Welp, I missed the ending of that match.**** you Xfinity.#AEW

• Randy Holland (@RanHolland) reported 24 minutes ago

  @LiveSCS same. Tonight I'm using the cable box because it's not working on the Xfinity stream app on Roku.